Shipping policy

Shipping Policy for Harbal Sauda

Thank you for visiting and shopping at Harbal Sauda (harbalsauda.in). Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 24 to 48 hours (1–2 business days) of confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • If we experience a high volume of orders, shipments may be slightly delayed. Please allow additional transit days for delivery.

2. Shipping Rates & Delivery Estimates

  • Standard Shipping (Prepaid & COD): Free shipping across India

  • Estimated Delivery Time:

    • Metro Cities: 3–5 business days

    • Rest of India: 5–7 business days

  • Delivery delays can occasionally occur due to logistics, weather conditions, or local restrictions.

3. Order Tracking

  • Once your order is dispatched, you will receive an SMS/Email/WhatsApp notification containing your Tracking ID and the tracking link.

  • You can track the status of your parcel directly via the courier partner's portal.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery across most serviceable pin codes in India.

  • Please ensure you provide a valid mobile number and accurate complete address to avoid order cancellation during address verification.

5. Damaged or Lost Shipments

  • If you receive your order in a damaged condition, please take photos/videos of the outer package and the product and contact our support team within 24 hours of delivery.

  • We will arrange a replacement or resolve the issue promptly.

6. Contact Us
For any shipping queries, updates, or issues, reach out to us at:

  • Email: support@harbalsauda.in

  • Operating Hours: Monday – Saturday (10:00 AM – 7:00 PM)